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Terms and Conditions for ChatFrom

Last Updated: September 9, 2026

Welcome to ChatFrom!

These Terms of Service ("Terms") govern your use of the ChatFrom website at https://chatfrom.io ("Website") and the services provided by ChatFrom. By using our Website and services, you agree to these Terms.

1. Description of ChatFrom

ChatFrom is a platform for building AI assistants that answer from your own documents and act through your tools.

2. Ownership and Usage Rights

When you subscribe to ChatFrom, you gain the right to create and run assistants on the service for the duration of your subscription. You retain ownership of the documents and content you upload. We offer a full refund within 7 days of purchase, as specified in our refund policy.

3. User Data and Privacy

We collect and store user data, including name, email, and payment information, as necessary to provide our services. For details on how we handle your data, please refer to our Privacy Policy at https://chatfrom.io/privacy-policy.

4. Non-Personal Data Collection

We use web cookies to collect non-personal data for the purpose of improving our services and user experience.

5. Governing Law

These Terms are governed by the laws of France.

6. Updates to the Terms

We may update these Terms from time to time. Users will be notified of any changes via email.

For any questions or concerns regarding these Terms of Service, please contact us at support@chatfrom.io.

Thank you for using ChatFrom!