Theo books Fieldwork Studio's intro calls: it says when the studio is free, offers the times that fit what the visitor says, and books the one they pick in Cal.com, which emails the invite.
STARTvisitor messageTCTool Callcal_hoursSMSend Messagefree_hoursAtAsk the VisitorwhenCMChat ModelsearchTCTool Callcal_slotsAtAsk the Visitorpick_timeAtAsk the Visitorname_emailTCTool Callcal_bookSMSend Messagebooked
Each step lights as the agent runs it.
FTheo · Fieldwork StudioOnline
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How it's built
What it knows, what it can do, and the steps it follows.
The same three parts make every chatbot, set up in the dashboard without code: knowledge you add, tools you switch on or connect, and a workflow you draw.
01
Knowledge
What the studio does, and what a call covers, are answered from these before anyone books.
fieldwork.studio/servicesWebsite · 12 pages
Case studies.pdfPDF · 30 passages
What an intro call covers6 questions and answers
02
Tools
Connect one calendar under Tools. The ready-made Book a meeting path puts these steps in a workflow for you.
Cal.comSays the free hours of the event types you tick, finds the times that fit what the visitor said, and books the one they pick, in the visitor's own time zone.cal_hourscal_slotscal_book
CalendlyThe same with a Calendly account. On Calendly's free plan the visitor confirms the time on Calendly's page, with their details filled in.calendly_hourscalendly_slotscalendly_book
03
Workflow
Each visitor message runs these steps: a condition reads what they want, and each answer has its own path. A question none of them takes is answered from the knowledge.