ChatFrom pricing and plans
Updated
ChatFrom's Free, Pro and Business plans, what an answer credit is, how many answers each model gives, and how billing, VAT and cancelling work.
How much does ChatFrom cost?
ChatFrom has three monthly plans:
| Free | Pro | Business | |
|---|---|---|---|
| Price | $0 | $29 a month | $49 a month |
| Answer credits a month | 50 | 7,000 | 20,000 |
| Answers a month on the default model (GPT-6 Luna), about | 50 | 7,000 | 20,000 |
| Chatbots | Unlimited | Unlimited | Unlimited |
| Knowledge | 10 MB | 500 MB | 1,000 MB |
| Largest file | 10 MB | 25 MB | 50 MB |
| Longest message from a visitor | 4,000 characters | 8,000 characters | 8,000 characters |
| Longest answer | 2,048 tokens | 4,096 tokens | 4,096 tokens |
| Answers running at once, at most | 4 | 12 | 20 |
| Conversations kept | 14 days after the last message | As long as you choose | As long as you choose |
| Card needed | No | Yes | Yes |
Every plan has every feature: knowledge, tools, workflows, every channel and every model. What grows is the allowance. There is no fee per conversation, per resolution or per seat, and no minimum term.
Which plan should I choose?
- Free is for trying ChatFrom on your own documents before visitors see it.
- Pro suits one busy chatbot, or a few quiet ones, on a real website.
- Business suits a busy site, or an agency running chatbots for several brands.
If you are unsure, start on Free. Everything you build carries over when you upgrade.
What is an answer credit?
One credit is $0.001 of AI model cost. Each answer uses credits by what its model cost, and at least one credit. A first answer on the default model, GPT-6 Luna, uses one credit, and on the dearest about five; a long conversation uses more per answer, because the model reads more history.
Credits make the price fair across models: models differ about fifteen times in what an answer costs, so a dearer model gives fewer answers, never a bigger bill.
How many answers does each plan give on each model?
Credits per answer at default settings, measured on 16 October 2026 against what OpenRouter billed, and roughly how many answers each plan gives:
| Model | Credits per answer | Free | Pro | Business |
|---|---|---|---|---|
| GPT-6 Luna (default) | 1 | 50 | 7,000 | 20,000 |
| Claude Haiku 5.5 | 1 | 50 | 7,000 | 20,000 |
| Gemini 3.5 Flash-Lite | 1 | 50 | 7,000 | 20,000 |
| Mistral Large 4 | about 1.7 | 29 | 4,100 | 11,800 |
| GPT-6.1 Sol | about 3.8 | 13 | 1,800 | 5,300 |
| Claude Sonnet 5.5 | about 5.1 | 10 | 1,400 | 3,900 |
A model that costs less than a tenth of a cent an answer still uses one credit, so the cheapest models all give the same number of answers. The pricing page at chatfrom.io/pricing has a calculator.
What happens when the credits run out?
The chatbot pauses until the allowance starts again on the first of the month (UTC). You are never charged extra. You can move to a larger plan under Billing at any time, and the chatbot answers again at once.
Do unused credits carry over?
No. Every plan's allowance starts again on the first of each month (UTC), and it is shared by all of the account's chatbots.
What uses credits besides answers?
A few smaller jobs use credits too: the note the chatbot makes when it remembers a person, adding knowledge (at $0.02 per million tokens of text, so a 40-page help centre costs about one credit), the writer that drafts a chatbot setup for you, and the helper that chooses how your sources are split. Reading a photo a visitor sends uses one or two credits. Evaluations use no credits: they run on your own OpenRouter key.
How do I pay, change or cancel a plan?
Pro and Business are bought in the dashboard and paid through Stripe. Billing in the dashboard opens Stripe's billing portal, where you switch between Pro and Business or cancel. Plans are billed monthly in advance, with no minimum term and no notice period; a cancellation takes effect at the end of the month you have paid for.
When a paid plan ends, nothing is deleted for 30 days. After that, the Free plan's rule applies: conversations are kept 14 days after their last message.
Is VAT included? Do I get an invoice?
Prices are in US dollars. VAT is added at checkout where it applies, a business can enter its VAT ID, and every payment comes with an invoice.
Is there a free trial?
The Free plan works as an open-ended trial: it needs no card, has no time limit, and includes every feature, with 50 credits a month (about 50 answers on the default model). On the Free plan, conversations are deleted 14 days after their last message.
Is there a plan for larger companies?
Yes. A company that wants ChatFrom built into its own workflows can agree custom terms instead of a monthly plan: pricing based on how it uses ChatFrom, credits and limits sized to its volume, and help connecting its tools. Write through the contact page at chatfrom.io/contact.
What does a typical month cost?
On Pro, with three answers per conversation on the default model, $29 covers about 1,700 conversations a month. On Business, $49 covers about 4,900. On WhatsApp, Meta also charges its own fee per reply past the first 1,000 a month; ChatFrom adds no fee per message.